![]() If you feel that you have received a defective item, please contact our technical support team at 80 ext.Returns will be subject to a 20% restocking fee except in a situation where JBugs shipped the incorrect item.JBugs is not responsible for any 3rd party installation charges.The customer is responsible for the return shipping charges except in cases where JBugs shipped the incorrect item.Refunds are issued to your original payment method.Refunds will be given for items returned within 90 days of receipt.We are not responsible for tracking returns shipped without an RMA.Returns, refunds, and store credits are usually processed within 5 days upon receiving the items back.Returns shipped to our administration office may be subject to a higher restocking fee.Once you receive a Return Authorization, all returns must be shipped back to our AZ address.Keep your tracking information for proof of delivery. ![]()
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